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ORGANIZED BY NOVARTIS VALUE CHAIN ACADEMY - Rwanda Cohort

 

The Value Chain Academy training program - Rwanda 2026 is meticulously curated by Novartis Global Health Value Chain Academy. Its paramount objective is to empower society by fortifying local healthcare systems and enhancing accessibility to medicines of unparalleled quality. This comprehensive educational initiative is particularly attuned to the critical sphere of the value chain, emphasizing the profound significance of quality in supply policies and processes. The program is custom-tailored for pharmacists engaged in both private and public healthcare institutions in Rwanda. Delivered via real-time online sessions facilitated by subject matter experts, it has been fostering professional growth since its inception in 2018, extending its reach to 8 nations across Africa and Asia characterized by diverse socioeconomic backgrounds.

 

DATE: 6th October to 26th November 2026

TIME: 03:00 PM - 05:00 PM CAT Every Tuesday and Thursday

 

CERTIFIED AND ACCREDITED BY THE CPD CERTIFICATION SERVICE GLOBALLY

   

Endorsed with global recognition for Continuing Professional Development (CPD), the program guarantees participants access to internationally validated professional training. This credential stands as a formidable asset, facilitating their capacity to harness emerging opportunities and drive transformative impacts within their career paths

This holistic program is one combined learning journey, embedding selected Quality in Supply topics into Supply Chain Management, meticulously designed to give participants comprehensive insights and practical knowledge. Supplementing the training and learning experience is an immersive Practical Sessions, where participants can apply their learnings in real-world scenarios.

 

A part of the program focuses on QUALITY IN SUPPLY. Participants will explore the crucial role of quality in the supply chain. Through analysis and practical applications, they'll grasp factors ensuring the integrity, authenticity, and efficacy of medicines. Below are the modules to be covered:

1. Foundations of Quality Management: This module covers quality management systems, personnel training, standard operating procedures (SOPs), and maintaining records.

2. Falsified Medicines & Identity of Medicines: This section focuses on identifying security risks associated with falsified medicines, handling returned goods, and waste management.

3. Preventing Degradation: This module covers topics such as managing expiry dates, effective stock management, and appropriate storage conditions to prevent medicine degradation.

4. Preventing Contamination: Participants will learn about pest control, hygiene measures, and how to prevent physical damage to medicines.

 

In this part of the training program, the focus will be on SUPPLY CHAIN MANAGEMENT. Participants will embark on a comprehensive exploration of the intricacies of supply chain management. By blending in-depth analysis with hands-on practical applications, participants will develop a profound understanding of the multifaceted components that contribute to the smooth flow of pharmaceutical products within the supply chain. Topics to be covered include:

1. Introduction to Supply Chain Management: This module explores the impact of stockouts on the healthcare system.

2. Supply Model: Participants will understand customer needs, product portfolio management, and capabilities required in an efficient supply chain.

3. Master Data Management: This section covers definitions and sources of master data, data quality control processes, and methods to improve master data.

4. Forecasting: Participants will explore planning fundamentals, forecasting techniques, goals, and challenges in the supply chain.

5. Replenishment Planning: Participants will receive an overview of supply chain concepts, terminology, and theory. This module includes practical exercises and examples to reinforce the concepts learned.

6. Inventory Control: Participants will learn about inventory control, cycle counting, and control metrics.

7. Warehousing and Distribution: This module focuses on the goals, operations, and metrics related to warehousing and distribution.

8. Order Management: Participants will gain insights into the goals and challenges of effective order management.

9. S&OP Principles and Application: This module covers Sales and Operations Planning principles, planning processes, and mission control.

10. Process and Control Metrics: Participants will gain knowledge of root cause investigation, CAPA cycles, and key performance indicators (KPIs) metrics.

11. Continuous Improvement: This final module introduces participants to the concept of continuous improvement and the tools used for enhancing supply chain processes.

 

USECASES - PRACTICAL SESSION: WORKSHOP

In the Use Cases - Practical Session, participants will engage in real-world scenarios from both the private and public sectors. They will apply their learnings from the entire program to address quality in supply and supply chain management challenges in these sectors.

The Value Chain Academy program, delivered by the Continuous Education Services (CES) platform, presents an excellent opportunity for pharmacists in Ghana to enhance their skills, contribute to improved healthcare systems, and ensure better access to quality medicine for their communities.

Overview

Course Description

Upon completion of the Novartis Global Health Value Chain Academy: Rwanda Cohort, participants will gain a profound understanding of value chain and quality in supply and supply chain management policies and processes within the healthcare industry. They will be equipped with the necessary knowledge and skills to make significant contributions to enhancing local healthcare systems and increasing access to medicine in their respective communities.

What you will learn

At the end of this training, participants are expected to know and achieve the following objectives:

i. Gain a comprehensive understanding of value chain and quality in supply policies and processes within the healthcare industry.

ii. Demonstrate practical knowledge and skills to reduce medicine wastage caused by poor planning, delivery, and storage practices, thus improving access to medicine.

iii. Identify security risks related to falsified medicines and implement measures to prevent their entry into the healthcare supply chain, building trust in the quality of products.

iv. Implement best practices to prevent contamination and ensure proper storage conditions, safeguarding the integrity of medicines.

v. Master forecasting techniques to optimize supply chain efficiency and minimize stockouts.

vi. Apply effective inventory control and cycle counting practices to manage stock levels efficiently and reduce operational costs.

vii. Utilize Continuous Improvement methodologies and tools to drive positive change and enhance the overall quality of healthcare systems.

viii. Collaborate with partners to develop regionally relevant action plans and solutions, fostering standardized and strengthened local health systems for sustainable healthcare improvement.

ix. Provide post-workshop support to ensure the sustainability of knowledge and skills acquired.

x. Master forecasting and replenishment planning techniques to optimize supply chain efficiency and minimize stockouts.

xi. Apply effective inventory control and cycle counting practices to manage stock levels efficiently and reduce operational costs.

xii. Utilize Continuous Improvement methodologies and tools to drive positive change and enhance the overall quality of healthcare systems.

xiii. Collaborate with partners to develop regionally relevant action plans and solutions, fostering standardized and strengthened local health systems for sustainable healthcare improvement.


xiv. Extend the learning to practical scenarios in both private and public sector settings, empowering participants to apply their knowledge effectively.

Course Content


Lecture Sessions

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Downloadables

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About Facilitators

  • 2 Courses on CES

Lizzete Martinez Bello

MBA, CPSM

Sourcing Manager,

R&D Global
Benito Juárez, Mexico City, Mexico

Lizzete Martinez Bello is an accomplished Sourcing Manager with over a decade of experience in various industries, including pharmaceuticals, medical devices, and property management. She specializes in supplier development, imports, contract management, and strategic purchasing. Lizzete has a strong track record in negotiation, public speaking, and strategic sourcing.

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  • 7 Courses on CES

Luvanka Hanxhari

BPharm, MBA

Global Risk Management Plan Lead

Novartis - Basel, Switzerland

Luvanka Hanxhari is an accomplished professional in the pharmaceutical industry, currently serving as the Global Risk Management Plan Lead & Deputy of Head of Risk Management Office at Novartis in Basel, Switzerland.

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  • 3 Courses on CES

Rahil Parab

Diploma, BE, MBA

Business Process Owner (PLAN and SOURCE)

Novartis

Rahil Parab is a supply chain professional with extensive experience in business process management, clinical trial supply chains, and operational excellence. He has built expertise in supply planning, sourcing, and end-to-end supply chain visibility, contributing significantly to digital transformation initiatives at Novartis.

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  • 3 Courses on CES

Paolo Calegari

BSc. MSc.

Demand planner (Engineer)

Novartis Italia

Paolo Calegari is a management engineer specializing in life sciences, supply chain operations, and global affairs. He is currently a Demand Planner at Novartis Italia and has prior experience in demand and supply planning at Nestlé Health Science.

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  • 5 Courses on CES

Juma Mwashuruti

AVSEC, PM, CSMP, MISMI

Associate Director, Anti Falsified Medicines Africa

Novartis, Nairobi County, Kenya

Juma Mwashuruti is an accomplished security professional with a wealth of experience in diverse security domains. His expertise encompasses a profound understanding of supply chain security, security intelligence, and the intricate realm of corporate security management.

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  • 5 Courses on CES

Maša Rugel

BPharm, STM

Quality Team Leader QA Operations ESO FDF

Novartis - Ljubljana, Ljubljana, Slovenia

Maša Rugel is a dedicated Quality Team Leader at Novartis, based in Ljubljana, Slovenia, with nearly four years of experience in the pharmaceutical industry.

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  • 5 Courses on CES

Thomas Naef

CSCP, CPIM

Warehousing and Distribution, Global Clinical Supply

Novartis
Basel, Switzerland

Thomas Naef has over 19 years of experience at Novartis, specializing in global supply chain management, warehousing, and distribution within the pharmaceutical industry. With a strong background in compliance, inventory management, and handling dangerous goods, he holds multiple certifications, including CSCP, CPIM, and Dangerous Goods Safety Advisor.

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  • 2 Courses on CES

Peter Tomasch

Pharm.D.

Country Quality Lead

Novartis Slovakia s.r.o

Peter Tomasch is a pharmacist and experienced Country Quality Lead at Novartis Slovakia, based in Bratislava. He has been with Novartis for 16 years and has extensive experience in quality management, quality assurance, quality control, supply chain management and pharmaceutical operations.

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  • 5 Courses on CES

Mahesh A.N

MSc

Expert - Third Party Quality Operations

Novartis Health Care Private Limited, India

Mahesh A. N is a seasoned Quality Expert with extensive experience in the pharmaceutical industry, currently serving as an Expert in Third Party Quality Operations at Novartis Health Care Private Limited.

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  • 2 Courses on CES

Pouya Dadpouri

BE, Mechanical Engineering, MSc, CLTD, CSCP

Senior Customer Account Manager

Novartis

Pouya Dadpouri is an accomplished supply chain professional with extensive experience in project management, demand planning, logistics, and customer account management within the pharmaceutical industry. His career reflects a combination of technical expertise, strategic thinking, and a results-oriented approach to optimizing supply chain operations.

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  • 2 Courses on CES

Hana Rozankova

MSW, MBA

Project Manager

Novartis - Prague, Czech Republic

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  • 1 Course on CES

Kapil Sedwal

BPharm, M.Pharma

People Manager, Master Data Management & OPEX

Novartis, India

Kapil is a dedicated leader with around 15 years of experience in Operational Excellence within the pharmaceutical industry. He brings strong expertise in master data management and governance, digitalization initiatives, process improvement, project management, and data integrity.

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  • 1 Course on CES

Isabel Vertti

BPharm, BEng, MSc, PGDip

Regional Quality Senior Specialist

Novartis, Mexico

Isabel Vertti is a Regional Quality Senior Specialist at Novartis, with extensive experience in pharmaceutical quality systems, quality assurance, supplier quality management, technical complaints, audits, investigations, risk management, and continuous improvement.

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  • 7 Courses on CES

Zdeňka Rabi

DipPsych, DipME, MBA

Program Manager for Value Chain Academy

Novartis - Czech Republic

Zdeňka Rabi is a highly skilled and accomplished Program Manager, currently leading the Value Chain Academy in the Czech Republic. With extensive experience across various industries, including pharmaceuticals, customer service, and non-profit organizations, she has honed her abilities in project management, team coordination, and customer relationship management.

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